Privacy policy

Privacy Policy

Sacred Minute operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a purposeful shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed.


Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details including your name, address, billing address, shipping address, phone number and email address. Financial information including credit card, debit card and payment account details, transaction details and payment confirmation. Account information including your username, password, security questions and preferences. Transaction information including items you view, add to cart, purchase, return or cancel. Communications with us including information you include in customer support inquiries. Device information including your IP address, browser type, device identifiers and network connection details. Usage information including how and when you interact with our Services.


Personal Information Sources

We may collect personal information from the following sources: directly from you when you create an account, visit or use the Services, or communicate with us; automatically through the Services via cookies and similar technologies; from service providers we engage to support our operations; and from partners or other third parties.


How We Use Your Personal Information

We may use your personal information to provide, maintain and improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns and creating a personalized shopping experience. We may also use it for marketing and promotional communications by email, text or post, and to show you relevant advertisements. We use your information to authenticate your account, detect fraud and maintain security. We use it to respond to your inquiries and provide customer support. We may also use it to comply with legal obligations or respond to valid legal requests.


How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including with Shopify, vendors and service providers who perform services on our behalf such as payment processing, shipping, data analytics and cloud storage; with business and marketing partners to provide advertising services; when you direct or consent to disclosure such as through social media integrations; with affiliates within our corporate group; and in connection with a business transaction, legal obligation, or to enforce our terms and protect our rights.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be shared with Shopify and may be transferred to third parties in other countries. Shopify may use personal information collected about your interactions with our store alongside other merchants to provide enhanced features. To learn more about how Shopify handles your data and to exercise your rights, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.


Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites. We recommend reviewing their policies before sharing any personal information. Our inclusion of such links does not imply any endorsement of those platforms or their operators.


Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.


Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security system is impenetrable. We recommend not sharing sensitive information over unsecured channels. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations and resolve disputes.


Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. You may have the right to access personal information we hold about you, to request deletion of your personal information, to request correction of inaccurate information, to receive a portable copy of your data, and to opt out of the sale or sharing of your personal information for targeted advertising purposes.

To opt out of targeted advertising or exercise other privacy rights, you can contact us using the details below. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request for that device and browser. We may send you promotional emails and you may opt out at any time using the unsubscribe link in those emails.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent where our processing is based on consent.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights. Authorized agents may make requests on your behalf with appropriate proof of authorization.


Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. For the EEA, a list of data protection authorities can be found at the European Commission's website.


International Transfers

Your personal information may be transferred, stored and processed outside the country where you live. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts as required by applicable law.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this page with a revised date and provide notice as required by law.


Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at info@sacredminute.com. For the purposes of applicable data protection laws, Sacred Minute is the data controller of your personal information.